Dear Redfin CEO, Steve Jobs is annoyed with the media not with the customers
Both the swoop and the dandelions take time to code, and often slow the user experience. Both come from folks who believed in their products as works of art, an end, rather than as just a means to an end. It’s obvious in watching Steve Jobs talk about the iPhone that he believes it belongs in a museum as much as your left hand.
If you are real Apple customer, you know Apple takes care of you. Visit an Apple store if you want proof. Read this article that might help
http://theappleblog.com/2010/07/07/what-makes-an-apple-store-so-great/
The Antenna issues are media blown up, 0.55% of customers actually having problems and even for them Apple is providing options to continue or leave. Read this gigaom article which might give you a better perspective on why Apple cares for its customers.
http://gigaom.com/2010/07/16/business-tips-from-apple-steve-jobs/
"Lesson#3: Regardless of your business, it is always has been, and will always be, about happiness of the customers."
The Antennagate is a media circus and nothing else. Oh lastly, I love redfin, just not your take on Apple and Steve Jobs because Apple does take care of its customers, I know that for a fact as a customer of theirs for the past 4 years.
